EVERLY INTELLIGENCE

Terms of Service

Last updated: 20 October 2026

These terms are the agreement between you and Ever Supply LLC, an Illinois limited liability company at 1351 Saxon Ln, Naperville, IL 60564. Everly Intelligence is a brand of Ever Supply LLC. In these terms, "we", "us" and "Everly" mean Ever Supply LLC, and "you" means the business that signs up and the person signing up for it.

By ticking the box at checkout and paying, you agree to these terms. If you do not agree, do not sign up.

There is no long term contract. You can cancel any time, as section 6 explains. These terms are simply the written rules for the time you are a client.

If you have signed a separate written agreement with us, that agreement controls wherever it conflicts with these terms.

1. What you get for your monthly fee

For one monthly fee we build and run a system for your business. It can include:

  • Meta ads, done for you. One ad set on Facebook and Instagram. We create nine static ads, you choose the six that run, and we build the campaign and manage it each month. Additional ad sets, video ads or a fuller ad package are available as a paid add on and are not part of the base fee.
  • A conversion website built for your trade, with a booking calendar. Revisions are included during the initial build, and we work through them with you until you approve the site.
  • An AI front office that answers calls, texts back missed calls, qualifies callers against the rules you give us and books appointments into your calendar.
  • A CRM and automation platform (GoHighLevel), set up for you, including your pipeline, contacts, missed call text back, review automation, SMS and email.
  • Access to the AI Operator's School community for as long as you are a client.
  • A named account manager and a monthly report on what the system recovered for you.

You choose which parts to switch on. The fee is the same whichever parts you use, and you can add more at any time at no extra cost.

Timelines. We aim to have your system live within five business days of your kickoff call. That depends on you sending the information, files and access we ask for, and on third parties such as Meta and phone carriers approving things on their side. Timelines are targets, not guarantees.

2. What is not included

  • Ad spend. You pay Meta directly for your ads, on your own ad account. Ad spend is never paid to us and is separate from your monthly fee. You set the budget.
  • Usage above $20 a month. SMS messages and AI voice minutes are included up to $20 of usage a month, which covers most businesses. If your usage goes above that, we will contact you before charging anything extra.
  • Anything outside the scope above, unless we agree it in writing.

3. Billing

  • Your subscription is billed monthly, in advance, to the card you enter at checkout. Payments are processed by Stripe.
  • If you sign up with a free trial, nothing is charged during the trial and your first payment is taken the day after it ends unless you cancel before then: day 8 on the 7 day free trial, day 15 on the 14 day free trial. Otherwise your first payment is taken when you sign up. After that you are charged on the same day each month until you cancel.
  • The price is the one shown at checkout. There is no setup fee.
  • Your monthly price stays the same for as long as your subscription stays active. If you cancel and later sign up again, the price shown at that new checkout applies.
  • If a payment fails, we will let you know and Stripe will retry the card over the following days. If the payment has still not gone through 5 days after it first failed, we take your website offline so it cannot be reached, and bring it back once the payment goes through. If the payment still has not gone through when the retries run out, your subscription ends and section 6 applies.

4. The 14 day money back guarantee

Use the system for fourteen days. If it has not earned its place, tell us within 14 days of the day you sign up and we will refund your first payment in full. On the 7 day free trial, that is the 7 trial days plus 7 more days after your first payment. On the 14 day free trial, the trial itself is your 14 days: cancel before day 15 and you pay nothing. The money back guarantee does not apply to payments after a 14 day free trial. If you paid when you signed up, it is 14 days from that payment. Email [email protected] to ask. We process refunds to your original card, and your bank may take a few business days to show it.

The guarantee covers the monthly fee you paid us. It does not cover ad spend you paid to Meta or other third party costs, because we never received them.

The guarantee applies once per business. If you cancel and sign up again later, the new subscription does not come with a second refund.

5. What we need from you

To build and run your system, you agree to:

  • Give us accurate information about your business, your services, your prices and your rules for booking and emergencies, and tell us when any of it changes.
  • Send the files, logins and access we ask for, including your Meta business account, Google Business Profile and domain, within a reasonable time.
  • Check the drafts we send you and tell us if anything is wrong for your business before it goes live.
  • Keep your own ad account, domain and other accounts in good standing and paid up.
  • Use the system only for lawful purposes. You may not use it to send spam, to contact people who have asked not to be contacted, or to promote anything illegal, misleading or prohibited by Meta's or your carrier's rules.

6. Cancelling

  • You can cancel at any time by emailing [email protected] or messaging us in your Slack channel. There is no cancellation fee and no retention call.
  • Cancellation takes effect at the end of the billing month you have already paid for. You keep full access until then. We do not refund part months, apart from the 14 day guarantee in section 4.

What you keep. Whenever you cancel, you keep what is already yours: your domain, your ad account, your Google reviews, and your leads exported to a spreadsheet. Once you have been a paying client for two full months (your second monthly payment has gone through), you also keep everything we built for you: your website, every ad we made, your phone number, and a copy of the knowledge base and AI prompts we wrote for your business, so you can keep using them. If you cancel or take a refund before then, the website, ads, phone number, knowledge base and AI prompts we built stay with us and are taken down. We send your files within two business days of your cancellation taking effect.

What stays with us. The backend automations, workflows, templates and platform setup that run the system stay with us. They are what the subscription pays for. Your access to the CRM platform and to the AI Operator's School ends when your cancellation takes effect.

7. Calls, texts and consent

Your contacts. Our system can text and call people on your behalf: your leads, your customers and any list you give us, for example to reactivate past customers. You confirm that every person whose details you give us, or who is added to your system through your own forms or ads, has given the consent the law requires for you to contact them by text, phone and automated calls, and that you will tell us straight away if someone asks not to be contacted. You are responsible for that consent. We will honour opt outs such as STOP replies.

Call recording. The AI front office records and transcribes calls so it can book jobs and so you can review them. Illinois and some other states require every person on a call to consent to recording. The AI greets every caller by saying the call may be recorded. You agree not to ask us to remove that disclosure.

Texting registration. To send business texts, carriers require your business to be registered (known as A2P 10DLC). You authorise us to register on your behalf using the information you give us. Approval is decided by the carriers, not by us, and we cannot guarantee when or whether it is granted.

Messages to you. By signing up, you agree that we may call and text you at the number you gave us, including by automated systems, about your account and your system. Message and data rates may apply. Reply STOP to opt out of texts.

8. AI, emergencies and third party platforms

AI can make mistakes. The AI front office follows the rules you give us, but it can misunderstand a caller, give an incomplete answer or book something incorrectly. Review your bookings and tell us about anything that needs correcting.

It is not an emergency service. The AI can flag urgent calls to you, but it is not a substitute for emergency services. It will not dispatch help. Callers reporting danger to life or property, such as a gas smell, should always be told to call 911 or their utility provider.

Platforms we rely on. Your system runs on third party platforms including Meta, GoHighLevel, Stripe, Google, Slack, Skool and phone carriers. Each has its own terms and can change its features, prices or policies, reject ads, suspend accounts or have outages. We are not responsible for what those platforms do, but we will help you resolve any problem that affects your system.

9. No guaranteed results

We build and run your system to bring in and book more work, and we will do that with care. We do not guarantee any particular number of leads, calls, bookings, sales or return on your ad spend. Results depend on your market, your offer, your budget, how you respond to leads and things outside our control.

10. Ownership

  • Yours: your business name, logo, photos, content, customer data and leads, your ad account, your domain, and the website we build for you once the two month period in section 6 is met. You give us permission to use them to build and run your system while you are a client.
  • Ours: our software setup, automations, templates, processes, training material and the Everly Intelligence name. Using the system does not transfer any of them to you. The knowledge base and AI prompts written for your business are handed to you when you leave, as section 6 explains.
  • We may mention that your business is a client and describe the results in general terms, unless you ask us not to. We will ask before using your name, logo or a testimonial in our marketing.

11. Privacy and your data

We handle personal information as described in our Privacy Policy. We use your data and your customers' data only to deliver and improve your system. We never sell it, and we never share mobile numbers or text consent with third parties for their marketing.

12. Ending the service on our side

We may pause or end your service if you do not pay, if you break these terms, if you use the system unlawfully, or if you are abusive to our team. Where we can, we will tell you first and give you a chance to fix the problem. If we end your service for any other reason, we will refund the unused part of your current month.

13. Limits on our liability

The system is provided as it is and as available. To the extent the law allows:

  • We are not liable for indirect or consequential losses, such as lost profits, lost jobs, lost data or damage to reputation.
  • Our total liability to you for any claim about the service is limited to the fees you paid us in the three months before the claim arose.

Nothing in these terms limits liability that the law does not allow us to limit.

14. Your responsibility to us

You agree to cover our reasonable losses and legal costs if a claim is brought against us because of the information, content or contact lists you gave us, your lack of consent to contact someone, or your breach of these terms or of the law.

15. Changes to these terms

We may update these terms from time to time. If a change is significant, we will email you at least 14 days before it takes effect. If you keep using the service after that, the new terms apply. If you do not agree, you can cancel under section 6.

16. Governing law

These terms are governed by the laws of the State of Illinois. Any dispute will be handled in the state or federal courts located in Illinois, and both of us agree to their jurisdiction.

17. Everything else

  • If any part of these terms is found to be unenforceable, the rest still applies.
  • If we do not enforce a right straight away, we have not given it up.
  • You may not transfer your subscription to someone else without our agreement.

18. Contact us

Ever Supply LLC, trading as Everly Intelligence 1351 Saxon Ln, Naperville, IL 60564 [email protected] (331) 272 5165

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